Scroll down to view real-time outage and maintenance updates across the entire 360 Broadband service network.

The Outage Checker provides real-time information during an outage, including affected services (internet, phone, etc.), an estimated restoration time, and progress updates as our team works to resolve any issues.

Coming very soon, you will be able to receive automatic updates via email or SMS on the outage status and when service is restored.

Ensure all your devices (e.g., modem, router) are powered on and connected correctly. Sometimes, a simple reboot can restore connectivity.

If no outage is detected and you’re still experiencing issues, contact our support team for further troubleshooting. Call or Text 855-328-5099 for further assistance.

Get quick answers to common questions about services, features, billing, installation, and troubleshooting in our FAQs.

Need help with your 360 Broadband service? Our support team is here for technical troubleshooting, equipment setup, and more.

Are you experiencing a service outage? Use our Outage Checker to check for interruptions in your area.

Our support team is here to help!

Call Us: 855-328-5099
TEXT Support: 855-328-5099
Email: support@360broadband.com
Live Chat: Available Now
Submit a Ticket: Log into your account to create a support request

Response times may vary based on the service plan and issue severity. Some support features may require a specific service tier or add-on. Don’t hesitate to contact our support team for more details.